Privacy Policy -Mexitea
Effective Date: 2025-06-15
Last Updated: 2025-06-01
Introduction
MexiTea("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
Personal Information We Collect:
- Email address - for order confirmations, marketing communications, and customer service
- Phone number - for order updates and customer support
- Mailing address - for shipping and delivery purposes
Information We Do NOT Store:
- Credit card information - We do not store or retain your payment card details on our servers
Automatically Collected Information:
- Website usage data through cookies and analytics
- IP address and browser information
- Device and browsing behavior
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send marketing emails about products and promotions
- Provide FDA notices and information relating to your past purchases
- Conduct health surveys to better assist you in the future
- Improve our website and customer experience
- Respond to customer service inquiries
- Comply with legal obligations
Third-Party Services
We work with the following third-party service providers who may have access to your information:
- Google Analytics - for website analytics and performance tracking
- Authorize.Net - for secure payment processing
- PayPal - for payment processing services
- USPS and UPS - for shipping and delivery services
These third parties are contractually obligated to protect your information and use it only for the services they provide to us.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our business operations
- When required by law or to protect our legal rights
- In connection with a business transfer or merger
- With your explicit consent
Your Rights and Choices
You have the right to:
- Access the personal information we have about you
- Update or correct inaccurate information
- Delete your personal information (subject to legal requirements)
- Opt-out of marketing communications at any time
- Request information about how your data is used
To exercise these rights, please contact us using the information below.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Marketing Communications
By providing your email address, you consent to receive marketing emails from us. You can unsubscribe at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us directly at the information below
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic through Google Analytics. You can control cookies through your browser settings.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Is Olive dba MexiTea
3325 Jefferson St, Napa, CA 94558 United States
For privacy-related inquiries, you may also contact us through our website or customer service channels.
Compliance
This Privacy Policy is designed to comply with applicable privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and other relevant state and federal regulations.